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After-sales Service
Quick Response​​​​​​​
We have established an efficient after-sales service team to promptly respond to customer queries or needs. You can contact us through various channels, including phone, email, and online chat, and we will provide support as soon as possible.​​​​​​​
Problem Resolution​​​​​​​
If you encounter any issues while using our products, our after-sales service team will offer professional technical support and solutions. Our goal is to swiftly and accurately resolve any problems to ensure your products operate smoothly.​​​​​​​
Product Repair & Replacement​​​​​​​
In case of quality issues or malfunctions, we provide timely repair or replacement services. Our aim is to restore your normal use of the product in the shortest time possible, minimizing any inconvenience caused by faults.
After-sales Consultation​​​​​​​
Our after-sales service extends beyond problem-solving to include guidance on product usage and maintenance. Our team will patiently answer your questions to ensure you fully understand and make the most of our products.​​​​​​​
Regular Follow-up​​​​​​​
We regularly follow up on customer after-sales situations to ensure issues are satisfactorily resolved and to understand customer feedback. This helps us continually optimize the after-sales service process and improve customer satisfaction.​​​​​​​
Feedback & Improvement​​​​​​​
We welcome customer feedback on products and after-sales service. This feedback is crucial for us to improve our products and services, helping us enhance quality and customer experience.​​​​​​​
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Add: Bldg.139, Fuyuanli, Tiangong Rd. Yinzhou Dist., Ningbo City, Zhejiang Prov., China
Tel: +86 0574 88054791
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